Frequently Asked Questions

General Tuning Membership Booster Uke Community Other

General

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Tuning

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Membership

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BOOSTER UKE: Beyond Beginner in 10 Lessons

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The Ukulele Way Online Community

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Other

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General

Is The Ukulele Way for absolute beginners?
Book 1 of The Ukulele Way starts with an introduction to essential chords, strums, picking and scales. However, it's best if you have some familiarity with ukulele basics before you begin. We recommend Jim D'Ville's excellent series of 26 free lessons for absolute beginners as well as BOOSTER UKE which you can think of as "Level 0" of The Ukulele Way!

What's the difference between Ukulele in the Classroom and The Ukulele Way?
Ukulele in the Classroom (UITC) is a powerful learning platform for group teaching environments. Most pieces in UITC are arranged for two or three ukulele parts. In other words, students work together to create a complete musical whole. The Ukulele Way, on the other hand, is designed for individual players. The Ukulele Way is a step-by-step method that guides you as you explore the art and science of playing melody, harmony and rhythm simultaneously on a single ukulele.

Is the content of The Ukulele Way books the same as the content I see in the "Sheet Music" tab of each lesson?
Yes. All exercises, arrangements and text found in the physical books are displayed online in the 'Sheet Music' tab for each lesson (note: the website also features several bonus TAB arrangements that are not included in the physical books). Essentially, the physical books are for those who prefer to have a 'real' book to read! Order books here.

When I buy the books do I automatically become a member of the The Ukulele Way website?
No. You must register on the website to become a member. Once you're a member you'll have access to lesson videos and the online community. Click here to watch a video on how to become a member of this website.

Are there really 130+ video lessons in The Ukulele Way?
Yes! There are 61 lessons in The Ukulele Way, each with video lessons in both re-entrant and linear for a total of 122 unique video lessons.  Plus, BOOSTER UKE includes 11 lessons for a total of 133 videos.  Full members also get access to a 'tuning portal' which allows access to lesson videos in both C6 and D6 tuning, bringing the total number of accessible video lessons to 266!

How advanced does The Ukulele Way get?
In general terms, Books 1 and 2 are at a Beginner level, Books 3 and 4 are Intermediate and Books 5 and 6 are Advanced.  More specifically, Book 1 starts with the basics of open strings and posture while Book 6 ends with challenging blues, jazz and classical fingerstyle arrangements.

 

Tuning

Which tuning should I choose?
C6 tuning (g, c, e, a) is the most popular ukulele tuning in the world today. Select this tuning if you're unsure which tuning to choose. D6 tuning (a, d, f#, b) is a brighter-sounding ukulele tuning. Once common throughout Canada, Europe, and US, it remains popular among classroom teachers and those wanting to play with other stringed instruments. The fact that it 'plays well with others' is perhaps the biggest asset of the D6 tuning: the 'easy' keys in D6 tuning (D, G, A, E) are the same as the 'easy' keys for violin, banjo, mandolin, bass and guitar.

Can I get access to lessons in both C6 and D6 tuning?
Yes!  If you have a Full membership, go to Main Menu > More > Tuning Portal.  The Tuning Portal gives you access to all lessons in the other tuning.

Is The Ukulele Way for high-4th-string tuning ("my dog has fleas") or low-4th-string tuning?
Each book of The Ukulele Way contains two separate editions: a re-entrant (high-4th-string) edition AND a linear (low-4th-string) edition. That's right: you don't have to choose, you get both! What you'll find is that some arrangements lend themselves well to re-entrant tuning while others work best in linear tuning. We've even created separate video tutorials for re-entrant and linear tunings and your membership gives you acces to both (just look for the 'tuning toggle' on the video page of each lesson).

I have a baritone ukulele. Can I play along?
There are no lessons specifically for baritone ukulele in The Ukulele Way. However, baritone players can still benefit from the lessons on this site. There are three approaches for adapting the lesson materials:

  1. Play your baritone as if it were tuned G-C-E-A. This means when you play along with James it will be out of key, but when you play by yourself it will sound right, only lower. This is the most straightforward method.

  2. Use a capo to temporarily change your baritone into G-C-E-A tuning. Place the capo on the 5th fret. Then just pretend the capo is the "nut" and play all the shapes and patterns as shown. They will all sound in tune. This approach gives you the best bang-for-your-buck, but doesn't help you to learn notes and chords in baritone tuning.

  3. The most challenging method is to transpose everything James does note-for-note onto the baritone. This will render the chords and notes correctly, but will change the shapes and patterns that James uses in the lessons. Recommended for advanced players only.

 

Membership

I forgot my password. How do I create a new one?
Click here to reset your password. Enter your email address and we'll send you a verification code. Once you have received the verification code, you will be able to choose a new password for your account.

I know my password but I want to change it. How can I do that?
Login with your current password, then click on your name in the grey toolbar (near the top right of your screen). Click "Edit Profile" from the drop-down menu (this appears just below the heading "Preferences.") This will take you to a page where you'll be able to change your password to something new.

How many levels of membership are there?
There are two levels of membership to The Ukulele Way: Free ($0) and Full ($9 per month). Free membership includes 11 free lessons plus full access to our online community (create your profile, connect with others, join groups, etc.)! Full membership gives you all that plus the ability to make lesson comments and total access to all lessons at all levels.

Does a Free membership give me access to The Ukulele Way online community?
Yes. With a Free membership you have full access to our online community. Set up your profile, connect with friends, share photos, create interest groups and much more.

Does a Free membership expire?
No. A Free membership is forever!  Unless you violate our Terms of Service or request that your account be deleted permanently, your Free membership will remain in effect.

I don't have a PayPal account. Can I still become a Full member of The Ukulele Way?
Yes. You can subscribe to a one-year membership in C6 Tuning (g, c, e, a) or D6 Tuning (a, d, f#, b).  Note: a one-year membership is not a discount, rather it is an alternate payment option that doesn't require a PayPal account. (Your payment will still be processed by PayPal but you can select credit or debit as your form of payment when you check out.)  A one-year membership will expire in a year unless manually renewed.  A one-year membership is fully refundable within 30 days of your purchase.

How do I upgrade to a Full membership?
Log in to your Free account at The Ukulele Way then click on More > My Membership in the main menu.  Look for the yellow "Upgrade" button.  Click on the button and follow the instructions to check out using PayPal.  Enjoy the full Ukulele Way experience!

Note: When you upgrade, your new membership takes effect immediately; you don't need to wait for an activation email. Simply log in and click on "Lessons" to access all that The Ukulele Way has to offer!

Can I sign up for a whole year?
Yes. You can subscribe to a one-year membership in C6 Tuning (g, c, e, a) or D6 Tuning (a, d, f#, b).  Note: a one-year membership is not a discount, rather it is an alternate payment option that doesn't require a PayPal account. (Your payment will still be processed by PayPal but you can select credit or debit as your form of payment when you check out.)  A one-year membership will expire in a year unless manually renewed.  A one-year membership is fully refundable within 30 days of your purchase.

How do I cancel my Full Membership?
You can cancel your Full Membership at any time. Simply stop your automatic payments from PayPal to Crystal Lake Media:

  1. Log in to your PayPal account.
  2. Once logged in, click the Profile icon (next to the "Log out" link).
  3. Click "Preapproved Payments" under the Payment Settings heading.
  4. Click on "Crystal Lake Media."
  5. Click on "Cancel" or "Cancel Automatic Billing."

If you run into any trouble just contact us and we can cancel your automatic payment for you. Note: you will still have full access to The Ukulele Way until the end of the monthly cycle.  (For example, if you become a member on January 15th and cancel your membership on January 30th you'll still have full access until February 15th.)  Furthermore, when your Full membership expires you will automatically retain a Free membership; your profile will remain intact and you will continue to have access to the online community and free sample lessons.

How do I completely erase my community profile?
To completely erase your community profile please send us an email request with the subject line "PERMANENTLY ERASE MY ACCOUNT." Please Note: your entire account including your community profile will be completely and permanently deleted.  Please be very sure you want to do this before sending your request!

How do I update my credit card information?
For security reasons we don't store your credit card information at The Ukulele Way. If you need to update your credit card info, please do so in your PayPal account:

  1. Log in to your PayPal account.
  2. Click Credit Card in the Account Information column.
  3. Select the card to update and click Edit.
  4. Enter your credit card verification number.
  5. Select the month and year of the expiration date from the drop-down menu.
  6. Click Save.

Do I have to buy The Ukulele Way books to become a member of The Ukulele Way?
There's no obligation to buy the books. Anyone can become a member of The Ukulele Way online (either with a Free or Full membership).

Do I have to be a member of The Ukulele Way to buy The Ukulele Way books?
No. You can purchase the books by clicking More > Buy the Books in the main menu. You will be directed to the Empire Music online catalog to complete your order.

Can I change my username?
Yes. But it has to be done by the site administrator. Please send your request (including your old username and your desired new username) to the site administrator using the contact form.

Can I create a 'vanity URL' like www.theukuleleway.com/myname?
Yes! You can create a unique profile URL for yourself and/or your group. Go to your profile page and look in the left column for the heading 'My Profile Link.' Click the edit icon to get started. Note: your first choice may already be taken so please have a few alternates in mind!

Is my financial information secure?
Yes. We use secure SSL technology and a 128-bit encrypted PayPal gateway to process all of our transactions. Crystal Lake Media does not store your financial information. To learn more about PayPal's security features, click here.

 

BOOSTER UKE: Beyond Beginner in 10 Lessons

How does BOOSTER UKE relate to The Ukulele Way?
BOOSTER UKE stands alone and can be a game-changer for beginners.  But you can also think of BOOSTER UKE as "Level 0" of The Ukulele Way, a primer that gives you the confidence you need to start your journey into solo ukulele through The Ukulele Way.

Is BOOSTER UKE free?
BOOSTER UKE is free for a limited time (until January 31, 2017).  After this promotional period it will become part of The Ukulele Way, accessible to anyone with a Full membership ($9/mo.).  Sample lessons will still be available to anyone with a Free membership.

Is BOOSTER UKE available in print?
YES!  For those of us who prefer paper to pixels, BOOSTER UKE is available as a book (companion audio CD included).  Videos tutorials, however, are available exclusively on The Ukulele Way website.  Click your location to start your order: Canada | United States | International

Is BOOSTER UKE for beginners?
YES!  BOOSTER UKE is aimed squarely at beginners.  BOOSTER UKE shows you how to play easy stuff that sounds hard!  It's that simple.

Is BOOSTER UKE better than all the other beginner ukulele books out there?
BOOSTER UKE is not intended to replace all those other beginner ukulele books on your shelf.  Far from it.  BOOSTER UKE is the perfect complement to conventional beginner method books, adding rocket fuel to what you already know!

 

The Ukulele Way Online Community

How do I get a JHUI badge on my profile?
You're entitled to display a JHUI Certified Teacher badge on your community profile for every level of the JHUI Teacher Certification Program that you've completed. Your badge can only be unlocked by a site administrator. Please send your request (including your name and level of certification) to the site administrator using the contact form.

jhui1  jhui2  jhui3

I'm a student; how can I find a teacher in my area?
Start by checking our Teacher Directory, an interactive online map showing the location of JHUI-Certified ukulele teachers around the world! You could also use the Advanced Search function in the online community. Go to your community profile, then click on your name in the toolbar near the top of the page. A dropdown menu will appear. Click on Advanced Search (just above the Preferences heading). From here you can add specific search criteria to narrow your search by geography, level of experience, qualifications, etc.

I'm a teacher; how can I find students in my area?
Use the Advanced Search function in the online community. Go to your community profile. Click on your name in the toolbar near the top of the page. A dropdown menu will appear. Click on Advanced Search (just above the Preferences heading). From here you can add specific search criteria to narrow your search. Look in particular for those users in your area who have ticked "I'm a student looking for a teacher" in their profile.

How can I turn off (or on) community email notifications?
You can manage precisely which notifications you receive and which you don't. Go to your community profile and click on your name in the toolbar near the top of the page. A dropdown menu will appear. Click on Notification Settings (at the very bottom above the Logout link). From here you can control every aspect of your notifications.

If my paid subscription expires, will I lose my community profile?
No. Your membership will change to a Free membership and you will lose access to video lessons, sheet music and audio. However, you will still have access to the community and your profile will remain intact.

 

Other

Can I advertise on The Ukulele Way?
No. The Ukulele Way is an ad-free website.

Can I post information about a ukulele-related product in the community or is that considered "advertising"?
When we say The Ukulele Way is an "ad-free website" we mean that we do not sell advertising space to third parties. Our priority is to keep The Ukulele Way a place of learning and community. As a member of The Ukulele Way you may post information about ukulele-related products that you personally recommend or would like to share with the community. Links, reviews, discussions are welcome but we reserve the right to remove a post if it violates our Terms of Service.

Help, the main menu disappeared!
If the main menu disappears or becomes fragmented it means your session has probably expired. Never fear: just click on The Ukulele Way logo in the top left and you'll be taken to the home page where you can log in again. In some cases you may have to log out first, then log back in in order to 'reset' your session.

Can I bookmark my current lesson?
Yes! You can bookmark your current lesson so you don't forget where you were next time you log in:

  1. Navigate to the page you'd like to bookmark.
  2. Right-click on a blank portion of the page and click Add to Favorites or press Ctrl + D.
  3. Name the bookmark and select the folder of where you want it saved.
  4. Click Add.

Next time you want to take a lesson, use your bookmark to access the site.  Once you log in you'll be taken to the lesson where you left off!

 

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